Travelers Homeowners Insurance Review 2024: Pros, Cons, and Alternatives

• Travelers Homeowners Insurance
• Travelers Homeowners Insurance Cost
• Travelers Homeowners Insurance Plans
• FAQs
• Compare Travelers
• Why You Should Trust Us

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Travelers Insurance offers home, auto, recreational, and other insurance for comprehensive coverage at affordable rates across the US. However, it may be more restrictive than companies like GEICO and Progressive.

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• Check mark icon A check mark. It indicates a confirmation of your intended interaction. Home safety and claim free discounts
• Check mark icon A check mark. It indicates a confirmation of your intended interaction. Discounts for "green homes"

• con icon Two crossed lines that form an 'X'. Not available in all 50 states
• con icon Two crossed lines that form an 'X'. High rates

• Multiple discounts for being a safe homeowner
• Can pair with auto insurance policy for extra savings

Travelers Homeowners Insurance

Travelers Homeowners Insurance is one of the United States' largest insurers offering home insurance alongside auto and other typical insurance products. The company's history is uniquely American. Two entrepreneurs saw a need in their communities. To address those needs, they founded separate companies in different states in the late 1800s. Over a hundred years later, the companies merged to form Travelers Insurance.

This Travelers homeowners insurance review finds a company focused on solid, no-frills coverage. Even though it offers discounts, there are few customer perks. It might be a good option if you're looking for straightforward home insurance coverage for homes in low-risk areas but not for more complex situations. The company also caters to buyers who prefer working with a licensed insurance agent. But policies aren't available in every state, and customer satisfaction is below average.

Keep reading for a complete breakdown of home insurance options, pricing, coverage, and customer reviews.

Travelers Homeowners Insurance Cost

Travelers provides competitive pricing for its home insurance options comparable to other large insurers. Quotes vary based on your property's location and details, including the size, condition, and cost to rebuild.

According to the Insurance Information Institute's estimates, the average premium for homeowners insurance is $1,272 annually. Some customers report higher than average pricing, but Travelers offers various discounts that help offset it.

If you want to lower your bill, Travelers suggests taking the following steps.

• Discuss your home insurance needs with your agent and ask about discounts
• Try to qualify for a discount by bundling policies and adding auto, boat, or umbrella coverage
• Take steps to lower the cost of insurance by installing fire sprinklers, home security, or smart technology.

Get Homeowners Insurance Quotes

Compare the best homeowners insurance companies with a quote from Insurify Homeowners Insurance»

How to File A Claim With Travelers Homeowners Insurance

While other insurance companies have tried to move toward having customers file claims exclusively online or through an app, Travelers still offers phone numbers and live representatives. In addition, tech-savvy consumers can file via the app.

• File a claim online or in the app: The company has the MyTravelers App, which you download to your phone. Once you log in, you can file your claim directly in the app. If you log in to your account on your computer, you can file a claim and receive live support via chat from Monday to Friday from 7 a.m.-6 p.m. EST.
• Talk with a representative: If you're more comfortable filing a claim over the phone, call (800) 252-4633.
• Connect with your agent: Even though it's not the fastest way to file a claim, you can also contact your agent, who can walk you through the process.

Travelers Homeowners Insurance Plans

Travelers Homeowners Insurance policies offer standard coverage that is easy to understand. Policies are available in every state except Alaska, West Virginia, Louisiana, Florida, and Hawai'i. While some services are offered online, customers are encouraged to work with licensed insurance agents.

Here's what a typical Travelers homeowners insurance policy includes.

• Dwelling: If a covered event damages the structure of your home, this part of the policy will pay to fix it. If you own a condo, you may have little to no dwelling coverage as your condo association takes responsibility for the building. However, consider modest coverage for upgrades to your walls, appliances, etc.
• Other structures coverage: This part of the policy covers damage to structures not attached to your home, including fences, garages, and sheds. It is not included in condo and other similar policies.
• Personal liability coverage: If someone sues you or holds you responsible for a claim that occurs on your property, this part of the policy can protect you and help with legal fees. It also pays medical expenses and other losses associated with a successful liability claim against you.
• Personal property coverage: If the items in your house are damaged or destroyed by a covered peril, this coverage pays to replace eligible items. You may need additional coverage for high-value items. However, furniture, clothing, and kitchen items are typical examples of covered property.
• Loss of use coverage: It can help cover living expenses in displacement due to damages. So while you still have to pay your mortgage, it'll cover added costs of rent, takeout, hotels, etc.

Additional Coverage Options (Riders)

Travelers has various options when adding riders. Riders are easy-to-understand and valuable, but other companies may not require riders.

If you're interested in extra coverage, here are some additional riders from Travelers.

• Special personal property coverage: This optional rider provides more coverage for items, including high-value items not included in your standard homeowners policy.
• Jewelry and valuable items: If you want extra coverage for valuable items, you can add this coverage. Travelers may request an appraisal to verify value.
• Contents replacement cost: After a covered loss, this rider will cover the current price to replace the item (i.e., your benefit won't be reduced for depreciation, wear and tear, etc.).
• Additional replacement cost protection coverage: If you want extra funds to rebuild your home in case of a covered loss, you can add this policy.
• Water backup or overflow: Water backup coverage is essential if you have a burst pipe, overflowing washer, leaky sink, etc. Your regular coverage won't pay to fix the damage with Travelers. The good news is the added protection is cheap.
• Green home coverage: If you want to upgrade to environmentally green building materials after a covered loss, this coverage can help.
• Identity fraud: If you are the victim of identity theft, this provides up to $25,000 to help restore it.
• Personal articles floater: If you want to add valuables coverage for a specific item, you can do so.

794

A++

• Check mark icon A check mark. It indicates a confirmation of your intended interaction. Home safety and claim free discounts
• Check mark icon A check mark. It indicates a confirmation of your intended interaction. Discounts for "green homes"

• con icon Two crossed lines that form an 'X'. Not available in all 50 states
• con icon Two crossed lines that form an 'X'. High rates

• Multiple discounts for being a safe homeowner
• Can pair with auto insurance policy for extra savings

FAQs

Some customers have a great experience with Travelers and appreciate the quick and professional customer service. But other customers need clarification about how claims work.

On TrustPilot, Ralph Hickman shares, "...The adjuster called me within an hour. She approved the expenses needed to make the purchase. The process was easy, simple, and they covered what [we] needed to get us back to the same condition we had before the crime."

But in The Better Business Bureau, Jeana P. states, "Unfortunately, last year we had a major leak. They came out to inspect and told me I had to file three different claims, one for each bathroom and one for the laundry room. Then I receive a cancellation notice for having too many claims…."

Travelers offer a wide range of possible discounts. Eligibility requirements vary, though. A few popular options include its multi-policy discount, home buyer discount, loss-free discount, and protective device discount.

Travelers works with a network of over 15,000 independent insurance agents. You can work directly with an agent to receive a quote for insurance and review your options. In addition, you can input your zip code and search Travelers' agent database to find an agent near you.

Compare Travelers

See how Travelers compares to three other options for home insurance coverage: Allstate, Lemonade, and USAA.

Travelers vs. Allstate Homeowners Insurance

Allstate Homeowners Insurance and Travelers are two of the largest insurance providers in the country. From a policy perspective, both companies offer similar coverage. Plus, customers can work directly with an agent to buy insurance. The primary difference between insurance agents is Travelers' agents are independent contractors who sell policies from other companies. Allstate agents can only quote, sell, bind, and service Allstate insurance policies.

Allstate also offers more optional riders than Travelers. So if you have specific insurance needs or items you want to protect, Allstate might be a better fit. In addition, Travelers doesn't offer insurance in all 50 states, but Allstate does.

Allstate Homeowners Insurance Review

Travelers vs. Lemonade Homeowners Insurance

Lemonade Homeowners Insurance is part of the new wave of InsurTech companies providing coverage since 2015. Compared to Travelers, founded in the mid-1800s, Lemonade is a recent addition to the insurance market. Lemonade prioritizes digital access through an app and only provides a customer support phone number for the claims process in emergencies. On the other hand, Travelers offers phone support for claims, quotes, and other services. More importantly, Travelers customers can reach out to their agent for assistance.

Lemonade also touts its Giveback program, which donates a portion of leftover premiums to customer-selected charities. Travelers also gives back, but in a different format, and often to disaster relief funds. From a coverage standpoint, the options are similar, but Lemonade has fewer optional riders and is available in fewer states.

Lemonade Homeowners Insurance Review

Travelers vs. USAA Homeowners Insurance

USAA Homeowners Insurance is a members-only insurance option that also offers full-service banking. Homeowners insurance is available in all 50 states, but you must closely connect to the military. On the other hand, Travelers has no membership requirements but is only available in 45 states.

USAA's insurance coverage is more comprehensive than Travelers, and the company standardizes some options that Travelers charges extra to include. For example, water backup and cost replacement coverage are part of USAA's standard homeowners insurance policies but not with a policy from Travelers. USAA policies may also offer unlimited loss of use (meaning it will help you with rent, hotels, etc., as long as you need the assistance).

USAA Homeowners Insurance Review

Why You Should Trust Us: How We Reviewed Travelers Homeowners Insurance

While creating this review, we considered the following factors: coverage options, customer reviews, discounts, available riders, pricing, and availability.

We compared Travelers home insurance to other long-standing insurance providers like USAA, Allstate, Progressive, and State Farm. We also considered new InsurTech providers like Lemonade and Hippo to create an unbiased review of Travelers home insurance.

You can also learn more about Insider's homeowners insurance rating methodology.

794

A++

• Check mark icon A check mark. It indicates a confirmation of your intended interaction. Home safety and claim free discounts
• Check mark icon A check mark. It indicates a confirmation of your intended interaction. Discounts for "green homes"

• con icon Two crossed lines that form an 'X'. Not available in all 50 states
• con icon Two crossed lines that form an 'X'. High rates

• Multiple discounts for being a safe homeowner
• Can pair with auto insurance policy for extra savings

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