An Amazon customer posted a video of her hair dryer blowing out fire watch the horrific footage

Publish date: 2024-07-01
2018-02-02T21:20:00Z


Online shopping can come with some risks, but an Amazon customer's recent purchase is going viral for being particularly dangerous.

On Monday, a woman named Erika Augthun Shoolbred from Spartanburg, South Carolina, posted two videos of her latest Amazon purchase — a "Paradise Twinklers" hair dryer sold by OraCorp for around $30 — emitting flames instead of hot air on Facebook.

Post by Erika Augthun Shoolbred.

"Talk about a bad hair day!" Shoolbred wrote in the caption. "My new hair dryer (more like hair frier) from OraCorp on Amazon.com became a blow torch on its first use this morning. A small burn on my hand and an enormous smell to my master bath - the company has yet to respond to my complaint or videos."

A second video shows smoke billowing out as Shoolbred says, "Oh my gosh, I cannot freaking believe this. Fire is coming out of the hair dryer."

Smoke poured out of the hair dryer. Erika Augthun Shoolbred/Facebook

Shoolbred told INSIDER that while it was a shocking experience, she's ultimately glad nobody was harmed.

"It could have been horrific," Shoolbred told us. "I incurred only a minor burn on my palm. I still am thinking how lucky the dryer was pointing away from me, and that my 5-year-old daughter was not getting ready with me that morning."

When Shoolbred told Amazon about the incident, someone promptly responded and offered a solution to the problem, though OraCorp has yet to reply to her.

"I received a call and email yesterday from an executive customer service representative," Shoolbred said. "She asked how I was doing and explained how sorry they were. She noted Amazon was still looking into the matter."

A representative from Amazon has confirmed to INSIDER that they refunded Shoolbred for the price of the product and removed the device from the site. There are currently no hair dryers by OraCorp for sale on Amazon, though a commenter on Shoolbred's Facebook post named Stacey Fox captured a screenshot of a similar product before it was removed.

A similar hair dryer from OraCorp. Stacey Cox/Facebook

INSIDER has reached out to OraCorp for comment.

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